Our Promise
We strive to keep things simple. We have several promises that as
a customer you can count on:
- Speak to someone on the phone day or night who wants to help
you.
- Offer your money back if you are not happy with our services.
This means we have a vested interest in making sure you are always
happy. See our Term & Conditions for details.
- Price freeze guarantee. If you purchased a product at a set
price, it will stay at that price.
- Keep your services in Australia. We will never move your domain
to an offshore, poor quality data centre. Our name says it all, we
are Australian IT!
- Strive to setup all account within an hour. All of our
processes are automated, so as soon as you pay your service is
active. The whole process can take as little as 5 minutes.
- Offer first class security. We use a professional merchant (Paypal)
to ensure we do not keep credit card details or more sensitive
information than we require. Our company adheres to all Australian
privacy regulations, and we will NEVER sell ANY of our customers
details to anyone. Simple as that.